FAQ’s
FAQ’s
When would I be receiving my things?
All things are created and transported from our office within 2 to 3 workdays from the hour of procurement. Standard transportation times, then, at that point apply. Snap the following data situated in your affirmation email to see your transportation subtleties and lead time. Conveyances might take more time for global orders because of customs guidelines inside your country. Kindly reach us:support@decoprix.com if your request hasn’t shown up inside the normal lead time.
Where is my thing?
You can see the situation with your request by getting to the following subtleties interface in your transportation affirmation email (you will get this when your item delivers). Also, you can just enter your request # in the ‘track bundles’ connection recorded in the help part of our site.
What strategies for installment do you acknowledge?
We acknowledge all significant credit and charge cards, including Visa, MasterCard.
Do you acknowledge PayPal?
No
Do you acknowledge prepaid gift vouchers?
Indeed, we acknowledge prepaid gift vouchers from all significant MasterCard organizations.
Do you transport universally?
At present, we are transporting locally and to the US as it were. Notwithstanding, we will add a moderate worldwide delivery alternative in the following 3 a month and a half.
What amount does it cost to transport to my country?
Valuing will rely upon the country wherein you live and the number of things that you are buying. Precise valuing can be found by clicking “Get it now” and entering your location before finishing the checkout cycle.
Your page isn’t stacking, what’s going on?
Kindly reach us and educate us regarding the issue you are having with the goal that we can fix it as quickly as possible.
Do I continue getting a mistake message, what’s going on?
If it’s not too much trouble, reach us and educate us regarding the issue you are having with the goal that we can fix it quickly.
I recently saw that I picked some unacceptable thing unintentionally, would you be able to trade my item?
If it’s not too much trouble, get in touch with us when you discover that you have made a mistake. If we get the issue before the thing goes into creation, we can roll out the improvement. Keep in mind, we endeavor to convey your item quickly so move quickly!
I recently saw that I picked some unacceptable size accidentally, would you be able to fix this?
If it’s not too much trouble, reach us when you discover that you have made a mistake. On the off chance that we get the issue before the thing goes into creation, we can roll out the improvement. Keep in mind, we endeavor to convey your item as quickly as possible so move quickly!
I recently saw that I entered some unacceptable transportation addresses. How would it be advisable for me to respond?
Kindly get in touch with us when you discover that you have made a blunder. If we get the issue before the thing ships, we can roll out the improvement. Else, we should delay until the thing is gotten back to us.
What is your return/trade strategy?
Bring Guidance back If you might want to return a thing to oil-den.com, if it’s not too much trouble, adhere to the directions underneath within 30 days of conveyance. Securely pack the things inside the first bundling that accompanied the product. All Totes should be returned in wellness. If the Purses got is broken, kindly contact Client assistance.
Trade to trade an item if it’s not too much trouble, get in touch with us at support@decoprix.com and that we will measure the trade a 20$ restocking expense might apply
What occurs if the thing was “Got back to Sender”?
On the off chance that your request has been recorded as “undeliverable” and got back to us, we will send the bundle to you at no extra expense
What occurs if my thing is harmed?
On the off chance that your thing has any deformities or blunders on our part, we will supplant the thing at no extra expense. The harmed item shouldn’t be returned. In case we can’t supplant the item because of stock issues, we will discount you or send you a similar thing of your decision.
What occurs if my thing is harmed after washing?
We firmly suggest perusing the washing guidelines found on the pressing slip of your item. Plans are intended to last after many right heaps of washing. Plans are not intended to last after being abused. If you accept that your item is inadequate if it’s not too much trouble, reach us.
What do I do on the off chance that I got some unacceptable item or my item as deficient?
If this occurs, we are genuinely grieved. If it’s not too much trouble, email us at support@decoprix.com and reveal to us your request number and how we screwed up. We will deal with you and cover all expenses of getting you the right item. We will send you another item and pay for your delivery to send that one back to us. We are human and do commit errors. We will make a point to address the issue quickly!